Return of train tickets transport purchased under the VPD. Instructions for registering transportation according to military transportation documents of the Ministry of Defense of the Russian Federation, the Ministry of Internal Affairs of the Russian Federation VPD how to write what has not been implemented

To travel on an airliner, passengers must confirm their identity with a Russian passport. Quite often flights different directions has to be done by military personnel who, due to certain circumstances, may not have a civilian passport in their hands. Instead of this document, the identity of a military person can be identified using a military ID or VDP, which provides the right to travel and carry personal property in public transport.

In the article we will look at how to buy a plane ticket using a military ID and a military ticket, what a military ticket is, who and where can travel on a military ticket, which airlines work with a military ticket, how to correctly issue an air ticket using a military ticket, whether it can be returned or exchanged.

Is it possible to buy a plane ticket with a military ID?

When issuing a plane ticket, as well as when boarding the plane, the passenger must present a citizen’s passport. According to the order of the Ministry of Defense of the Russian Federation, military personnel can issue a travel document using a military ticket for all types of public transport, including plane travel. This rule only applies to military personnel who are serving at the time of ticket purchase.

Purchasing an air ticket using VPD

Rules for purchasing a ticket using VPD:

  • the flight document is issued exclusively at stationary ticket offices at the airport;
  • the military man must present the original document;
  • the document must be completed in Russian, it must contain all the necessary seals and signatures;
  • You can buy a plane ticket no earlier than 90 days before departure.

What is VPD

VPD is a military transportation document issued to military personnel and their close relatives by decision of their superiors. To receive of this document the military man submits a report in which he precisely indicates the reason for the planned trip.

Who and where is entitled to travel on the airborne route?

With the provision of VPD, a military man can purchase an air ticket at a reduced price if his trip is related to a number of reasons.

Circumstances that allow you to receive VPD and a discount on a flight:

  • business trip to another city or country;
  • flight after vacation or dismissal from military service;
  • to undergo treatment or rehabilitation in another city or country;
  • moving to a new duty station.

Which airlines accept VPD?

Today, only a few Russian airlines accept payments via VPD. Among them are the Russian air carrier S7, Red Wings, Ural Airlines, UTair and Nordstar.

How to issue a ticket for a flight on VPD

Before purchasing an air ticket, a serviceman needs to check with an airline employee to see if there are seats on the plane to the chosen destination with air travel registration.

If the passenger receives confirmation, he needs to submit a report to receive a travel document to the command of the military unit. Having the VPD in hand, the serviceman needs to come to the stationary sales office to issue an air ticket for the selected flight.

Advice from lawyers:

1. The air ticket has been issued for the plane, there are no tickets, is it possible to buy an important train? What needs to be done?

1.1. It is forbidden. Due to the fact that transportation documents are serviced only by those airlines that have entered into an agreement with the Ministry of Defense of the Russian Federation, and their number is constantly changing, before issuing a flight document for the chosen route, it is necessary to clarify the possibility of using a flight document for such a flight and only then submit a report for the issuance of transportation documents .

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2. Is it possible to get a ticket for the Lastochka train St. Petersburg to Pskov using the military VPD?

2.1. If it exceeds the cost of a reserved seat for the same destination, you may have to pay extra.

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3. Can I travel on the high-speed train in a train compartment? Or is it only available for reserved seats?

3.1. You can choose for yourself. A compartment car is acceptable.

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4. Is it possible to buy a train ticket on the high-pressure route in the north-west carriage.

4.1. Depends on the rank.
36. Military transportation documents are issued in accordance with the following categories of travel:

A) senior officers:

By rail - in soft carriages with double compartments (SV) of any train category;

By sea - in cabins of category I ships of transport lines;

River transport - in luxury cabins of transport line ships;

By air - airplanes in economy (lower) class cabins;

By road - in soft buses.

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5. Is it possible to buy one-way air tickets for a plane and take it back by train?

5.1. YES, of course you can use military transport documents according to your option
Good luck to YOU! Always happy to help.

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6. I was given a ticket for the train, can I pay the difference and fly by plane?

6.1. It depends what you mean. The airline generally has no obligation to obtain VPD for the train in payment for part of the cost of the plane ticket.

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7. Does the VPD apply to fast electric trains with seats?

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8. I missed the train on VPD tickets, what should I do?

8.1. Contact the military commandant.

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9. I bought a ticket on the air route and missed the train, can I change the ticket?

9.1. Only if they change it.

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10. How to buy a train ticket via the Internet using VPD.

10.1. What is VPD?

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10.2. According to the VPD, you cannot buy a ticket via the Internet.

GOOD LUCK TO YOU

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11. Please how can I change the view from plane to train?

11.1. Your question is not asked correctly. In this regard, it is not possible to answer it.

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12. I have a train ticket, can I exchange it for an air ticket and where can I do it?

12.1. No, it won’t work. Air only if you’re going to Magadan.

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13. Is it possible for a military pensioner to purchase a train ticket for the Moscow Simferopol train to the place of treatment and back?

13.1. Yes, of course it is possible. There are no obstacles.

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Consultation on your issue

calls from landline and mobile phones are free throughout Russia

14. Please, my son serves in the Moscow region, we are from the Crimea, Armyansk, the DMB soon issued an air permit for the train, the question is the following, there is no direct connection by rail, can he purchase a plane ticket on his own and receive compensation for the air travel by rail at the military registration and enlistment office? Thank you.

14.1. So contact the military registration and enlistment office regarding this issue. They will probably be able to compensate for part of the fare. A reserved seat will be cheaper.
You need to get a certificate from the railway station about the cost of your travel ticket.

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15. What if the ticket was taken using a military ticket? and missed the train due to a flight delay. I had to buy a ticket at my own expense.

15.1. Write a claim to the airline due to the fault of which the flight was delayed. In the event that the delay in departure occurred due to the fault of the carrier - the airline, they are obliged to reimburse you for the costs incurred to purchase a train ticket. At the same time, you can write a statement about the airline’s actions to the transport prosecutor’s office at the place of registration of the airline or to UGAN NOTB Rostransnadzor (state aviation supervision). If the carrier is at fault, she will be held administratively liable under Art. 14.1.2 Code of Administrative Offenses of the Russian Federation.

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16. I am a conscript soldier, leaving on December 1, 9811 km from home. They don’t give air permits for the plane, because... can be reached by train. If I buy a plane ticket with my own money and don’t use the air ticket, will it be possible to get at least part of the money back for the plane?

16.1. Make an agreement on issuing a plane ticket, because, unfortunately, you will not be able to return or compensate for part of the money.

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17. I am retiring from military service at the end of November. I am serving in Khabarovsk myself from Volgograd. VPD is only provided for the train. Is it possible to provide it to the ticket office and purchase a plane ticket with an additional payment? (at least save some money)

17.1. There is a certain established order that they follow. As they say - on the train, then on the train. Of course, you have the right to contact management with this question, but I think there will be a refusal.

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18. My husband bought a train ticket in advance (on the air route), on 08/29/2017. A week later I went to the same ticket office to get a ticket back (for the same train). He explained that he had a ticket for August 29 and asked for a ticket for September 15 (return). They sold it to him only on 11.09, he saw that the date on the ticket was 15.08. He went to the box office at his place of stay and bought a ticket for September 15 in cash. Is it possible to collect money from the ticket office (which incorrectly indicated the month on the ticket) for the purchased ticket?

18.1. You now need to submit a written claim about this. Describe the whole situation. They will check in their database when the ticket was punched. All the best.

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19.1. You must apply for reimbursement of flight costs. They will refuse to collect it in court. Decree of the Government of the Russian Federation of April 20, 2000 N 354 (as amended on December 29, 2016) “On the procedure for reimbursement of expenses associated with the transportation of military personnel, citizens discharged from military service, and members of their families, as well as their personal property.”

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20. I purchased an air ticket for the train with a reserved seat because there was no compartment. Today I saw that there are seats in a compartment on the same train. Is it possible to exchange a ticket for a reserved seat carriage for a ticket for a compartment carriage of the same train? Thanks in advance.

20.1. You can, but then you will lose money, since you need to return the old ticket, and the full price will not be returned. In this case, you better contact the boss on the train and pay extra for a seat in the compartment.

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21. My conscript friend is serving in the army, demobilization is coming soon. He cannot get there by train, as there are no places for the next three days. Will he get his money back for the road trip if he gets there on his own?!

21.1. Unfortunately, the money will not be returned, since this kind of compensation is not provided for by law, so you will have to leave a little later, when there are places available.

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21.2. In this case, no, it is not provided for by the legislation of the Russian Federation in this circumstance. Your friend will have to wait

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22. I serve in the Republic of Crimea, conscript. All my comrades who flew with me to serve in Crimea are given air travel on the plane (in other units), but in mine they don’t let me, they say no, more than 3000 km. They say you can get to Krasnodar by bus at your own expense, and then take a train along the highway.

23. The serviceman received a military permit from the Ministry of Defense for the train, he was credited with a day in addition to his vacation for the trip, he flew by plane in order to extend his vacation for the time given to him for the trip, what will be the punishment for this act?

23.1. In this case, the serviceman must arrive at the unit earlier by the number of reduced travel days. In the event that a serviceman arrives at the unit at the time specified in the vacation pay, then further liability will depend on the number of days by which the vacation was increased: more than 10 days - criminal liability under Art. 337 of the Criminal Code of the Russian Federation, less than 10 - disciplinary for rude disciplinary offense up to and including dismissal. Currently, investigative authorities qualify such actions as evasion of military service duties by deception and initiate criminal cases under Art. 339 of the Criminal Code of the Russian Federation, regardless of the duration of failure to appear.

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24. I have access to the train. Will they pay for my plane flight if I buy an air ticket with my own money, but don’t use the ticket for the train?

24.1. If you have a train ticket, then your plane flight will not be paid for. Have a nice one have a nice evening to you.

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25. I am a conscript soldier. They bought me an air ticket for the train. I'm going to fly by plane at my own expense. How can I get a refund for an unused ticket?

25.1. There will be no compensation.
87. Unused military transportation documents, travel documents purchased using military transportation documents, as well as transport documents (waybills, luggage and cargo receipts, etc.), for which final payment should not be made upon arrival at the place of military service (work, residence) within three days are handed over to military unit and are stored with copies of the relevant military transportation documents, on the basis of which travel and transport documents are issued. Travel and transport documents for which the final payment has been made are kept in the files of the financial authority of the military unit.

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26. I served in Severomorsk, I quit my service because I didn’t complete my probationary period, I was sent on leave for 10 days, but they didn’t issue me with an air permit, they said after my vacation, I spent my vacation, I came to the ship, they said that I can only go on vacation by train, and the distance to home is more than 4,000 tons. . km. Is this legal and within what time frame must they provide the VPD?

26.1. Km. Is this legal and within what time frame should they provide the VPD?
VPD is provided on the day of dismissal from service. If you have not been issued one, then upon arrival home, present your travel document (reserved seat card) to the military registration and enlistment office and you will be paid.
We have positive experience.
Call, write, we will help, e-mail: [email protected]
tel.+7 923 597 77 00
Sincerely,
Lawyer Konstantin Grakov, Abakan.

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27. The son is sent for rehabilitation to a military sanatorium in Crimea. From Volgograd to Krasnodar by train. From Krasnodar to Simferopol by bus. Will they accept VPD at the bus station in Krasnodar? And back in Simferopol to Krasnodar.

27.1. In accordance with this order, VPDs are now issued for travel:
military personnel on conscription to their place of duty and back, as well as on business trips, leave for personal reasons, sick leave, for treatment - in second-class carriages of any category of train or, in the absence of railway connections to the plane, in the economy class cabin, by sea transport in in 4th class cabins on the transport line or by bus.
For military personnel under contract (including officers), for treatment, business trips as part of the guard, escort of personnel or escort of secret documents, to a new place of service, upon dismissal - to the chosen place of residence. When moving in the service and upon dismissal, VDPs are also issued for family members + for the transportation of household items (20-ton container, or two five-ton and one three-ton).
Contract servicemen serving in remote areas have the right to receive air travel at the place of their main leave.
Military personnel under a contract receive VPD for railway transport - a compartment car. Airplanes, buses and sea/river transport, the category is almost the same as for conscript soldiers.
Well, regarding the issue of providing military personnel with senior officers (generals), this is all the same as for contract military personnel, only the category of carriages, aircraft, and cabins will be higher.

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27.2. Will they accept VPD at the bus station in Krasnodar? And back in Simferopol to Krasnodar.
:
? So far they have accepted without any problems. Why the fear? It's not very clear. But if problems arise, they are resolved by the military commandant.

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Sales rules according to the VPD of the Ministry of Defense of the Russian Federation for Ural Airlines flights

Sales using military transportation documents of the Ministry of Defense (VPD MO) are carried out at the airline’s own ticket offices, at the ticket offices of authorized agencies and at the ticket offices of accredited TCH agents.

Tickets are issued only for persons specified in the VPD of the Ministry of Defense of the Russian Federation and strictly on the route specified in the VPD.

Issuance and re-issuance of tickets is carried out only if there is a requirement for a military document of the Ministry of Defense of the Russian Federation, issued by a military institution and certified with an official seal.

The validity period of the VPD is 3 months from the date of issue.

VPDs that do not have a signature, date of issue, stamp of the official seal, with an unclear stamp of the stamp, with corrections, additions, erasures, incorrectly executed or expired are considered invalid. Replacements or corrections in the specified military commands are made by military commandants on the routes of communication, and in their absence - by the nearest military commissars or garrison commandants. All corrections are certified by the signatures of the indicated persons and the official seal.

The issuance of air tickets is allowed only for air tickets issued for travel by air at a published economy class fare, which allows the issuance of air tickets for military personnel of the Ministry of Defense for air tickets, in accordance with the terms of application of the tariff. Issuance of air tickets for transfer transportation using one air ticket issued for the entire route is possible only at a transfer (through) fare. If registration of transportation at a transfer fare according to the VPD is not allowed, then registration of transportation by segments is possible only with the presence of a separate VDP for each flight segment. It is recommended to issue the entire transportation in one ticket, in order to be able to identify these passengers as following the transfer, with the possibility of end-to-end baggage check-in, etc.

Airline tickets for direct and return flights are sold for air travel no more than 90 days before departure.

All fees included in the ticket price, including fuel and airport fees, are paid towards the VFD.

There are no fees for paper forms (SA or RU).

The TCH fee when registering transportation on SPD NSAV-TCH forms (form of payment “KR”) is not charged.

There are no agency fees for processing transportation.

For children under 12 years of age, the Airline's standard discount is applied in accordance with the fare conditions.

Registration for transportation of baggage whose weight exceeds the established norms for free transportation is carried out using a baggage coupon or in cash.

In case of voluntary or involuntary refusal of transportation issued on credit under the VPD of the Ministry of Defense of the Russian Federation, the passenger will not be refunded in cash; a return certificate will be issued for recalculation with the airline in a centralized manner. The certificate is not a BSO. The certificate is issued as a carbon copy in three copies. After registration, the passenger is given an original and a copy of the certificate, the second copy is attached to the ticket accepted for refund and filed in the report. The signature of the military passenger for receiving the certificate and its copy is required.

For voluntary returns, the return fee will be charged in cash.

If you voluntarily change the departure date, an increase to the fare available at the time of re-booking and a re-booking fee will be charged in cash.

Involuntary changes to the terms of the transportation contract are made without additional payment.

The YR booking fee for passengers booked under the Moscow Region on credit is refundable. For any type of return.

Issuance of air tickets for a group of military personnel, except for those on leave, in the number of three or more people, regardless of the number of issued air tickets, is carried out only on the basis of applications for the allocation of seats on the aircraft,

agreed with the Department of Transport Support of the Ministry of Defense of the Russian Federation. When the VPD indicates only the name of the senior team member, the VPD must be accompanied by a list of military personnel to be transported, certified by the seal and signature of the unit commander.

The print is the same as on the VPD.

“Well-deserved” discount for employees of the Ministry of Defense of the Russian Federation, the Ministry of Internal Affairs of the Russian Federation, the Ministry of Emergency Situations of the Russian Federation when purchasing air tickets in cash

  • Especially for employees of the military departments of the Russian Federation and members of their families, Ural Airlines offers a special 10% discount when purchasing air tickets in cash.
  • The discount applies to military personnel and members of their families (spouses and children aged 12 to 21 years), traveling both together and separately.
  • For children under 12 years of age, standard child discounts established by the Airline apply.
  • The discount is provided on both direct and transfer routes.
Reason for discount:
  • for the RF Ministry of Defense: identification card of an officer, midshipman, warrant officer;
  • for the Ministry of Internal Affairs of the Russian Federation - an official identification card of the Ministry of Internal Affairs or an identity card of an officer of the internal troops of the Ministry of Internal Affairs;
  • for the Ministry of Emergency Situations of the Russian Federation: certificate of the State Fire Service of the Ministry of Emergency Situations,
  • as well as copies of documents confirming relationship.
When one of the family members uses military transportation documents (requirements), the rest can take advantage of the specified discount.
The number of flights using the discount is unlimited.

Memo to School cadets and their parents on the use, storage and handling of high-pressure equipment

Military transport documents (VPD)- strict reporting documents.

Upon returning to the School, within three days they are required to submit a report on their use in the prescribed form.

1. Parental responsibilities

1.1. Agree with the school administration the destinations to which VDP will be issued for travel to and from the vacation destination. Vacation destination means: place of residence (stay) or place of work of parents.

In some cases, upon the written application of the parents and the decision of the head of the School, the VPD can be issued for travel to another destination of the vacation destination and back, for example, to the place of residence of a grandmother (grandfather), or a place of rest (treatment).

VPD are issued:

From: Schools (Tyumen) - to one of the vacation destinations.

Back: from one of the vacation spots - to Tyumen (School).

1.2. Purchase passenger tickets using the VPD at the ticket offices of transport organizations.

1.3.Keep unused VPD and hand them over to the school (through your son, a cadet of the School) upon returning from vacation.

By rail - in reserved seat carriages of any category of train;

By air - by plane in economy (lower) class cabins;

By road - in buses, and in their absence - in soft buses.

3. Using VPD

3.1. Registration of military travel documents, travel, and settlements for unused military travel documents is carried out in accordance with the order of the Minister of Defense Russian Federation dated June 6, 2001 No. 200 and the rules for the carriage of passengers in force on the relevant modes of transport.

3.2.Documents to be submitted upon return from vacation:

Vacation ticket with appropriate notes on stay at vacation destinations (when taking a vacation outside the territory of the Russian Federation, marks are not made at the vacation centers);

Certificate of stay in a sanatorium, rest home (if the VDP was issued for travel to a place of rest (treatment) in a sanatorium or rest home);

Passenger tickets received via VPD at ticket offices of transport organizations

Receipts for additional payments, documents confirming actual expenses associated with the use of bedding, travel in luxury cars, and payment of additional fees established for transport.

4. Compensation for travel expenses to and from your vacation destination

Compensation for actual (documented) travel costs to and from the vacation destination is provided in the following cases:

a) VPD were not used, and passenger tickets were purchased using personal funds;

b) additional payments and expenses have been made in accordance with clause 3.2, paragraph 4 of the Memo.

Compensation is made after the receipt of funds allocated for these purposes from the budget of the Ministry of Defense of the Russian Federation upon an application (in the prescribed form) of a School cadet addressed to the head of the School.

The following are attached to the application:

Vacation ticket with appropriate notes on stay at vacation destinations;

Unused VPDs (in this case, a written application from the parents addressed to the head of the school is attached with a request for compensation for travel costs, explaining the reasons for not using the VPD);

Passenger tickets purchased with personal funds at ticket offices of transport organizations (when following by air A boarding pass is given along with the ticket);

Documents on additional payments, documents confirming actual expenses associated with the use of bedding, travel in luxury cars, and payment of additional fees established for transport.

5. Features of compensation payments

5.1.In case of issuing an electronic passenger ticket, the following must be submitted:

Railway transport - boarding (on the travel document form) and control coupons of an electronic ticket, fiscal receipt, or other payment document confirming the fact of payment;

Air transport - route/receipt of an electronic passenger ticket (issued on a passenger ticket approved as a strict reporting form), original boarding pass, fiscal receipt, or other payment document confirming the fact of payment.

5.2. In case of purchasing tickets for travel in a category different from the one allowed for payment (see clause 2 of the Instruction), a certificate of the established form from the transport organization that sells travel documents on the date of travel about the cost of travel in a reserved seat carriage of railway transport is presented, in the economy class cabin of the aircraft;

5.3. The following additional fees and travel expenses are subject to compensation:

Passenger ticket issuance fee (usually a K-95 miscellaneous fee receipt);

Expenses for travel to the place of vacation and back, if the point to which the flight instructions were issued was a transfer point and not a vacation point (passenger tickets for travel not higher than the permitted travel category are presented - as a rule, railway and auto);

Expenses for travel on the Aeroexpress to the airport and back at the “standard” fare.

5.4.The following travel documents are not subject to compensation payments:

Damaged, wrinkled, hard to read;

Not from Tyumen (School) to one of the vacation destinations (except for travel with a transfer);

From one of the vacation destinations to another destination, and not to the city of Tyumen (University) (except for travel with a transfer);

Purchased with personal money cash passenger tickets, if previously tickets under the VPD were issued, but were not handed over in the prescribed manner to the ticket office or refund office (a document confirming the return of tickets must be submitted);

From a point of departure to a destination other than those indicated on the vacation ticket, or in the absence of marks of stay at the destination.

Note:

1. When issuing train tickets for travel by a School cadet during the period winter holidays it is necessary to use the benefit provided by JSC Russian Railways to schoolchildren, students of cadet and Suvorov schools in the autumn-winter period (50% discount on the fare for long-distance and suburban traffic). The discount is provided only for travel within the territory of the Russian Federation. When issuing a ticket and boarding a carriage, schoolchildren over 14 years of age must present a certificate from a secondary school, and students of cadet and Suvorov military schools must present a certificate of entitlement to benefits. To issue a ticket taking into account the school discount, when placing an order, you need to check the “school student” box next to the passenger’s last name, then, as soon as the ticket mask is displayed on the screen, the cost of the order will decrease;

2. VPD to the place of vacation and back, located outside the territory of the Russian Federation, is issued only if the parents of the School cadet are serving there, and a certificate from the place of service of the parents is attached to the application of the School cadet for registration of VPD.

3. The phrases “up to 5 years” and “up to 10 years” should be understood as follows: on the date of departure of the train, the child was under 5 and 10 years old, respectively.

IN in case of flight refusal, return or exchange air ticket purchased for VPD need to remember:
upon termination of the air transportation contract by the passenger (i.e. you return the ticket on your own initiative, voluntary return), the latter receives a document confirming the fact of delivery, and specifically
"Certificate of return of a ticket purchased under the VPD."
If the air ticket is returned a day or more before the departure of the aircraft, he receives this certificate without penalties minus airline or agency fees (these costs are usually about 500 rubles).
If the passenger canceled the flight less than 24 hours in advance before the plane departs, he will be given a certificate confirming the return of the ticket after the fine has been paid. The amount of the fine does not exceed 25% of total cost ticket + airline or agency fees. Fines are paid for each ticket returned. The exception is cases of forced return. In case of forced return, you also receive a return certificate, but you don’t pay a penny and you can change the departure date, again free of charge!
Cases of Forced Return include:
cancellation or delay of a flight (regardless of the delay time) indicated on the ticket, including if there is no check-in mark on the ticket;
impossibility of providing a passenger with a seat on an aircraft for the flight and date indicated on the ticket;
failure of the aircraft to land at the airport specified in the ticket, or interruption of the flight due to an emergency landing of the air flight;
failure to send a passenger from the transfer airport on the flight specified in his ticket due to the delay of the aircraft or cancellation of the flight on which the passenger was supposed to arrive at the transfer airport, including in cases of transportation to (from) the transfer airport on different tickets;
failed departure of a passenger on the flight indicated on his ticket, caused by inspection, if during inspection hand luggage, luggage and personal search of the passenger, no substances, cargo or items prohibited for transportation on civil aircraft were found;
replacement of an aircraft specified in the schedule with an aircraft of a different type (class);
unsatisfactory state of health of the passenger or his family member (including if the family member is not a passenger), certified by a certificate from a medical institution, with the seal of the medical institution.
Tickets are returned upon presentation of a document confirming the identity of the ticket holder.
After receiving the “Return Certificate” tickets acquired according to the VPD you need to submit these certificates to a free-thinking body (where you received the VPD). After this, they are obliged to send these certificates for recalculation, in the prescribed form, to the VOSO Office, which in turn will make mutual settlements with the airline. After the recalculation, the VOSO body draws up a response - a confirmation in the military unit about the recalculation made, on the basis of which (if you wish and write a report) they have the right to issue you new VPD.